TrustMark: For Customers

 

Choosing a TrustMark Registered Pest Controller

TrustMark gives homeowners confidence when choosing a pest control business. Every TrustMark Registered Business working under the NPTA scheme commits to:

  • Recognised technical standards
  • Transparent customer service
  • Safe and responsible working practices
  • Fair trading principles

These commitments help ensure you receive a reliable, professional service from start to finish.

If you have concerns about work carried out by a TrustMark Registered Business, please visit our Disputes and Complaints page for guidance.

About TrustMark

Frequently Asked Questions

 

Why choose a TrustMark Registered pest controller?

It provides assurance that the business has been checked by NPTA and meets recognised standards.

 

Does TrustMark cover all types of pest control?

Yes — domestic, commercial, wildlife, insects, rodents and more.

 

What if something goes wrong?

TrustMark offers guidance, consumer protection and access to an independent ombudsman where appropriate.

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