Data Protection
At the National Pest Technicians Association (NPTA), we recognise the importance of protecting personal information and maintaining the trust of our members, customers, suppliers, employees and website visitors.
We are committed to handling personal information responsibly, securely and transparently, in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable data protection legislation.
Whether you are applying for membership, booking training, registering for an event, contacting us with an enquiry or simply browsing our website, we are committed to ensuring your personal information is processed fairly, lawfully and securely.
Our Commitment
The NPTA is committed to:
- processing personal information lawfully, fairly and transparently;
- collecting only the information we need for legitimate business purposes;
- protecting personal information through appropriate technical and organisational security measures;
- ensuring personal information is accurate and kept up to date;
- retaining information only for as long as necessary;
- respecting the rights of individuals under UK data protection legislation; and
- continually reviewing our policies and procedures to ensure they remain effective and compliant.
Our Policies
Our key privacy and data protection documents are available below:
- Privacy Policy – explains what personal information we collect, how we use it, who we share it with and your rights.
- Cookie Policy – explains how cookies are used on our website and how you can manage your preferences.
- Terms of Use – explains the conditions for using the NPTA website.
Your Rights
Under UK data protection legislation, you have a number of rights regarding your personal information. These include the right to:
- request access to the personal information we hold about you;
- request correction of inaccurate or incomplete information;
- request the deletion of personal information where appropriate;
- request that we restrict how your information is processed in certain circumstances;
- object to certain types of processing;
- request a copy of your personal information in a portable format where applicable; and
- raise concerns about how your information has been handled.
If you wish to exercise any of these rights, please contact us using the details below.
Information Security
Protecting the information entrusted to us is a key priority.
The NPTA has implemented policies, procedures and security measures designed to safeguard personal information from unauthorised access, loss, misuse or disclosure. We also work with carefully selected service providers who are required to maintain appropriate standards of information security and data protection.
Our data protection policies and procedures are reviewed regularly to ensure they continue to meet legal requirements and reflect recognised good practice.
Contact Us
If you have any questions about how the NPTA processes personal information or wish to exercise your data protection rights, please contact us.
National Pest Technicians Association (NPTA)
NPTA House
12 Farrington Way
Eastwood Link Office Park
Eastwood
Nottingham
NG16 3BF
Telephone: 0115 924 3686
Email: office@npta.org.uk
ICO Registration Number: Z5237753
If you are not satisfied with how we have handled your personal information, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO). We would, however, appreciate the opportunity to address your concerns in the first instance wherever possible.