When a homeowner discovers rats in the loft, wasps by the back door or bed bugs in the bedroom, they want the problem solved quickly, safely and by someone they can trust. They are inviting a technician into their home, often at a stressful time, and relying on them to handle treatments and products responsibly around their family and pets. Expectations are rising, and customers are increasingly looking for clear proof that the pest controller they choose is professional, competent and fair.

As an NPTA member who is TrustMark registered, you are already showing that commitment. Your registration tells customers that you meet the Government Endorsed Quality standards for your services, and that you are committed to good customer service, technical competence and fair trading practices. Together, NPTA and TrustMark are helping to position pest control as a trusted, professional industry where rogue operators are the exception, not the rule.

Take your credibility a step further. You now have the opportunity to become nationally Trading Standards Approved, giving your customers an extra layer of assurance.

As part of the process, Trading Standards will carry out an intelligence (Intel) check, so that you and your customers can be confident in your ability to deliver the highest levels of service and trust. In a competitive market, this is a simple way to stand out when a customer is comparing pest controllers.

Once approved, you will be able to:

• show customers that your business has passed an additional check by Trading Standards
• gain greater exposure, with customers able to see your Trading Standards Approved status straight away
• use the Trading Standards Approved logo on your vans, uniforms, quotes, reports, website and other marketing materials

 

How much does it cost?

As a TrustMark Registered Business, you can join the national Trading Standards Approved Scheme for just £90+VAT. Please note that you must be a TrustMark Registered Business before you can become Trading Standards Approved.

If you’re interested in becoming Trading Standards Approved or need more information, email tradingstandardsapproved@trustmark.org.uk or visit www.trustmark.org.uk/business/member-benefits/become-trading-standards-approved.

To apply for TrustMark membership, contact the NPTA and start enjoying the benefits of being TrustMark registered.